Customer Service

Please contact us should you need any help or have questions regarding our products or need website/technical support. Please visit our FAQs page to see if your issue is addressed there before submitting a ticket to us.

For shipments, your tracking number will update in your account when your order ships. Please only submit a ticket if it has been more than 21 days since you placed you order.

For changes to your order, please call us for fastest service (888) 739-0555 or for any other issue you can submit a help ticket using the form below. Our phones are answered Mon-Fri 8am-5pm Central Time, excluding holidays.

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Inspirations Software Product Support

Support for DIME Inspirations Software, including downloading, installing, registering and other technical issues is available at the Inspiration Support page by clicking here or call our dedicated software support line at 1-855-663-3353


Mailing Address

DESIGNS IN MACHINE EMBROIDERY
10495 Olympic Drive Suite 100
Dallas, Texas 75220

Fax: 214-352-3102


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