Snap Hoops

We test each of our Snap-Hoops on various machines and models to ensure the proper fit and function. We also publish a machine compatibility chart which you can view here.

Hop on over to Eileen's blog where she explains exactly how to apply your guides. She even provide a downloadable crosshair design to help. Click here to go the blog. 

Yes! We have many videos available on our YouTube channel for how to get the most out of your Snap Hoop along with lots of other DIME products. Visit our YouTube channel here to watch.

1. Are your hoop pieces aligned?
When hooping your quilt sandwich, ensure that the magnet is directly over the metal base of the hoop for the best hold. Aim for maximum contact between the magnet and metal. If you need assistance aligning the hoop pieces, the Hoop Setter is a product specifically designed for this purpose. Watch this video demonstration of how the Hoop Setter works.
https://youtu.be/e0xFafPIDV8?si=iHNGyZACGyDKtx7P

2. Do a hoop test.
Test how tightly the Snap Hoop Monster is holding your quilt sandwich. The magnetism of the hoop has its limits. If your quilt is too thick for the hoop, there may not be a strong enough connection between the magnet and the metal base. Conduct a hoop test by holding onto your quilt sandwich and letting the hoop dangle vertically. If it holds, you're good to go; if the magnet slips, you don't have a strong enough hold to quilt. View this video demonstration of the hoop test.
https://www.youtube.com/watch?v=kAvS4wNdLGI

3. Support the quilt/No quilt drag
Ensure the weight of the quilt is adequately supported and does not drag on the edge of the table, embroidery arm, machine bed, etc. The resistance caused by quilt drag can cause the magnetic hoop top to slip, pull the design out of alignment, prevent stitches from forming correctly, or even cause a needle break. Below are links to videos on the Weightless Quilter and Weightless Quilter Tabletop. These products are designed specifically to prevent quilt drag. They hold the quilt above the bed of the machine allowing the hoop and quilt to move freely during the embroidery process.
Weightless Quilter https://youtu.be/eSNZ5fEq1Lc?si=PdpzWAkvVbx7jPCo
Tabletop Weightless Quilter https://youtu.be/nJVRyjcOfsY?si=SP4u_L_TszjahISp

4. Trace the design.
Trace the outside perimeter of the quilting design with your quilt sandwich in the hoop to identify any issues before actually stitching the design. Use your machine’s trace feature to observe the quilt’s behavior and check for any tension issues on the quilt sandwich that might cause slipping. If unsure how to trace the design area, refer to the machine user manual or consult your machine dealer.

5. Trial run
Still not convinced the hold is secure? Conduct a trial run. A trial run is just that, a test
stitch-out but without thread. Load the hoop with the quilt sandwich hooped and loaded onto your embroidery machine, turn off your upper and lower thread sensors, and then run your quilting design with no thread in the machine. This will provide proof the quilt isn’t slipping, and that the magnetic hoop is holding securely through every stitch of the quilting design. If unsure how to turn off your thread sensor, refer to the machine user manual or consult your machine dealer.

6. Check presser foot height
When working with lofty batting, raise the presser foot height if necessary. If you notice that when the presser foot is set at its standard height that the foot is exerting too much pressure on the quilt sandwich, it may result in the sandwich "snowplowing" in front or behind the foot. This added resistance could potentially cause the magnetic top frame to slip, leading to a misaligned design. To address this issue, simply raise the presser foot height. This adjustment ensures that the foot glides smoothly over the lofty quilt sandwich, preventing any unwanted pressure. If you’re not sure how to change your presser foot height, refer to the machine user manual or consult your machine dealer.

Unless your new machine uses the exact same hoops as your previous machine you will not be able to use them or convert them for use. You will need to order a new hoop compatible with your new machine/model.

Extensive research has shown that the position of the magnets on our magnetic hoops does not cause any damage to computerized embroidery machines. The metal frame absorbs the electromagnetic pull which, while strong enough for hooping, is not strong enough to pass through this field. Most commercial machines do not even have magnetic fields in the lower arm assembly. 

The use of magnets in this application has been thoroughly tested with no adverse effects. Additionally of all the magnetic hoops we've sold, there has not been a single report of any problem which was caused by magnets properly placed on the hoops. 

However, magnets CAN damage magnetic computer data; therefore, use caution. Do not put them in direct contact with diskettes or memory sticks. Some design cards are susceptible as well. To be on the safe side, watch where you put your magnets! 

We do not take responsibility for damaged diskettes, memory sticks, design cards or other media that is damaged due to user error.

Hoops are commonly referred to as 4" x 4", 5" x 7", and so on. That measurement refers to the size of the sewing field and not the actual size of the hoop. Every embroidery machine has a sewing field limit that will be noted in the machine manual. Single-needle machines recognize the hoop that is attached and will not allow you to stitch a design that is larger than the attached hoop; it also won’t stitch if the design has been moved out of the sewing field.

It gets a bit more complicated than that. A 4" x 4" hoop does not actually stitch a sewing field of 4" x 4"; rather it fills a sewing field of 100mm x 100mm. Since the metric system does not convert evenly to imperial, the embroidery industry has taken the liberty of rounding off the numbers in inches. So what to do? Read your manual, learn the true size of your sewing field, and make the best of it! As well we have also created this pdf which provides the interior measurements of all our hoops. 

We are confident you will love your Snap Hoop Monster product and we stand behind
the quality of each of our hoops. If your Snap Hoop Monster exhibits a defect within the warranty period, please contact us to initiate a warranty claim. We will repair or replace the product at our discretion.

We warranty the top magnetic frame of each Snap Hoop Monster for a period of two years from the date of purchase against manufacturer defects. The metal bottom and attachment of each Snap Hoop Monster are warranted to be free from manufacturer defects for the lifetime of the product.

Warranty Exclusions

The Snap Hoop Monster warranty does NOT cover the following:

  • Damage caused by misuse or abuse
  • Damage caused by accidents or natural disasters
  • Products that have been modified or altered
  • Products that have been purchased from unauthorized retailers
  • Product bought in "used" condition
  • Consumables adhered to the hoop including adhesive suede and adhesive centering guides*

*Adhesive suede on the bottom of the metal frame helps the hoop glide across the machine bed and is considered a consumable element as well as the adhesive centering guides used on the top of the hoop to help with design placement. Replacements for either may be purchased through our website or a Customer Service agent for $4.95 plus shipping.

To Make a Warranty Claim

Please contact customer service and provide your contact information, proof of
purchase, and a description of the defect. We may require you to provide us with photos/video of the defect. Once we have reviewed your claim, we will let you know how we will proceed. In some cases, we may assign a prorated value to a hoop when the condition or circumstance falls outside of our standard warranty coverage.

Downloads | Designs | Software

Please visit our design collection installation page for instructions and a video on how to install your designs.

You will receive an email with the subject line "Dime - Product Download" after your purchase is complete. This is a separate email from your order receipt. Follow the directions in the email to download your product. Please check your spam/junk folder if you do not see the email. Should you encounter any trouble please give us a call or send us an email. 

If you purchased a physical product and can't find a download that came with it please visit our download page.

Please visit our Inspired By Dime website to download any design collections, Stitch Swag Purchases or software. 

You've come to the right place! Download the Embroidery Tool Shed here and gain access to some powerful tools...all for FREE!

Absolutely! Any item you embroider is yours and you may resale it as you wish.

You are not permitted, however, to resale the design collections or elements contained in the software or design collections as digital files.

All of the DIME software products are contained within our free Embroidery Tool Shed. Simply download the Embroidery Tool Shed, find your product inside it and complete your registration process from there. You will also find full feature demos of all our software within the Tool Shed.

If you need specific instructions for installing Perfect Stitch Viewer, please click here.

Thread

Thanks for making the switch to Exquisite! It is a high-quality thread at a value price and we know you will love it. We have a color conversion chart you can download here that will help you to match Exquisite thread to many popular brands you may have used in the past.

Shipping

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.

All items shipped internationally are sent DDU (Delivered Duty Unpaid). You may be contacted by customs to pay any duty due before your package can be released. Duty is determined by your home country, please refer all questions related to duty to customs in your country. 

All items shipped internationally are subject to our restrictive return/exchange policy. Any shipping costs for returns or exchanges are your sole responsibility. We do not refund shipping costs for any foreign transactions, for any reason. 

It depends on where you are. Orders are processed in the order they are received and will take 5-7 business days to arrive once shipped. Overseas deliveries can take double that time. Tracking information will be provided as it is available.

Customer support

1-888-739-0555

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