Contact Us
Customer Service
Please contact us should you need any help or have questions regarding our products or need website/technical support. Please visit our FAQs page to see if your issue is addressed there before submitting a ticket to us.
We are experiencing delays in shipping on some products and FedEx and USPS have heavy shipping volume right now, further delaying delivery, your tracking number will update in your account when your order ships. Please only submit a ticket if it has been more than 21 days since you placed you order.
If you still need help, you can call or submit a help ticket. Please choose your issue from the list below.
I want to check the status of my order - it has been more than 21 days
I have a question about a product
Other - my issue is not listed
Toll-free at 888-739-0555
Fax: 214-352-3102
Inspirations Software Product Support
Support for DIME Inspirations Software, including downloading, installing, registering and other technical issues is available at the Inspiration Support page by clicking here or call our dedicated software support line at 1-855-663-3353
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Mailing Address
DESIGNS IN MACHINE EMBROIDERY
10495 Olympic Drive Suite 100
Dallas, Texas 75220